Privacy Policy

This Privacy Policy describes how Play Puls Store (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Device Information

  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimise our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: shared with our processor Shopify.
  • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order Information

  • Purpose of collection: to provide products or services to you to fulfill our contract, process your payment, arrange for shipping, provide invoices and confirmations, communicate with you, screen orders for fraud, and provide relevant marketing when applicable.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify.
  • Personal Information collected: name, billing address, shipping address, payment information, email address, and phone number.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

We use Shopify to power our online store. You can read more here: Shopify Privacy Policy.

Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. Learn more here: Google Privacy Policy.
  • You can opt out of Google Analytics here: Opt-Out.
  • You can also opt out via the Digital Advertising Alliance: DAA Opt-Out.

Using Personal Information

We use your personal information to provide services to you, including: offering products for sale, processing payments, shipping and fulfillment, and keeping you updated on new products and offers.

Your Rights

If you are a resident of the European Economic Area (EEA) or California, you have rights regarding your personal data, including access, correction, deletion, and portability. For details, please contact us below.

Cookies

We use cookies to improve your browsing experience and analyze site performance. For more details on cookies and tracking, please refer to our full cookie section available on Shopify’s policy.

Do Not Track

We do not alter our data collection practices when we detect a "Do Not Track" signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.

Contact

Support Hours: Monday - Saturday, 9:00am - 5:00pm (UK GMT)

Email: contactus@play-pulse.shop

Phone: +44 742 711 85 27

Business Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom